March 1st, 2011 by achi
Experience with the growth of multi-channel retailing has been convincing till now. Retailers are feeling more comfortable in leveraging their vital presence across various channels like catalog, web stores, kiosks, call centres. As per their findings consumer segments are more active and driven to modern way of shopping things. It means, retailer have wonderful moments with the share of customer’s wallet.
Customer Value is being created:
Multichannel retail is a fad today as consumer behavior report says that multi-channel shoppers are showing promising results in terms of higher value and frequency of purchase. As compared to single channel shoppers, they are always on high radar. About 65% of online shoppers use catalogs. All in all, 60% of retailers believe in this new way of selling things.
Challenges for retailers:
Although, customers have effectively no issue with the process, there can be some hindrance for retailers. There are already some major findings on its issues.
Continue reading ‘Strategy for Multi-Channel Retailing’
February 7th, 2011 by admin
As a business doer of course you want to be a successful business doer. Unfortunately, you can’t get this successful easily and you have to try to get it harder. Moreover, you have to support it with a good business management including business planning management. Business planning management is important because by using this plan you know what you should do to run your business well even if there is a problem you can solve it earlier.
One of the weaknesses of business doer is that they can’t write a good business plan based on the condition of their company. But it doesn’t mean that you don’t write the plan at all because you can use a business plan writer to help you. The writer will help you to review your business including analyzing and making a good business strategy.
Definitely, you have to discuss your business plans with your writer so they know what they should write in which it is inline with the vision and mission of the company. Business plan is also a control for what you have done in your business so in the future you can decide whether you are already develop your business or not. The plan is also useful to decide the action that you need to take if there is something wrong with your business so you can limit the negative risks.
August 27th, 2010 by achi
We next three tips related to human resource management in times of crisis.
1. Avoid downsizing
The staff reduction is usually the first thing companies do to address the crisis; however, this measure should be the last to take.
Reducing workers can be a short term solution, but ultimately ends up affecting business productivity and generating a large cost due to the search, selection and training of new staff have to hire once the situation improved.
Before downsizing, it is advisable to take other measures such as, for example, reducing hours of work, reduced working hours, lower wages, reduce production costs, reduce administrative costs, and even business opportunities that can be present as a result of the crisis.
2. Communication-based Leadership
In times of crisis where they must improve leadership skills.
Through good leadership should be kept motivated workers, to avoid potential problems or disputes that may arise, and especially to maintain good communication with them.
Must be maintained constant communication with the workers, thereby avoiding the uncertainty and rumors or speculation that may arise, and capable of generating an unfavorable work environment and therefore a decrease in productivity.
Communication should be formal, preferably given by the heads or supervisors, who should inform their subordinates everything I can help you maintain a good working environment, and resolving any questions that may arise in the workers.
3. Honest with workers
Good communication involves being honest with employees and inform them how the crisis is affecting the company.
The workers know that the crisis affects everyone, and if we deny that affects us also, create doubt, which will lead to uncertainty, which leads to a fear of a possible dismissal, and finally to an already tense atmosphere a decrease in productivity. Only honest with workers, we can create a better working environment.
If it is necessary to reduce work hours or wages, the worker must inform the reasons for this, and try to reach some agreement with him. We do understand that the measures taken will be a way out of the crisis, and bear in mind that many workers will be willing to make some concessions in order not to lose their jobs.
In the event of downsizing, we must also communicate the reasons for this, both workers to be disengaged and those who will still be with us. In the latter we must inform you that the company was forced to take the decision to reduce certain staff, but still asking for the cooperation of everyone else. It’s only the way to avoid suspicions or rumors leading to a tense atmosphere that could affect business productivity.